Dealing with Defensive People

How do you deal with Defensive People?

In these #nudenotes we find out - shout out to Melanie Whitney whose post inspired this spread of notes.
Go check out her feed for more amazing insights on mindfulness, communication and relationships.

All you need to do is watch out for three simple, but critical key words; it, but and you.
Being RESPONSIBLE for the language you use reveals your WILLINGNESS to take responsibility for your thoughts, emotions and actions.

As Melanie says:
"If we change the words you use, you'll change your reality"

So, how much responsibility are you taking for your words?